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Human Capital Management: Source, Recruit, and Select
Employees |
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Survey Scope
This survey is designed to be modular in nature. The following
processes and activities associated with the process group "Recruit,
soruce, and select employees" are addressed by this survey:
- 6.2 Recruit, source, and select employees
- 6.2.1 Create and develop employee requisitions
- 6.2.1.1 Develop and open job requisition
- 6.2.1.2 Develop a job description
- 6.2.1.3 Post requisition
- 6.2.1.4 Manage internal/external job posting Web sites
- 6.2.1.5 Change/update requisition
- 6.2.1.6 Notify hiring manager
- 6.2.1.7 Manage requisition date
- 6.2.2 Recruit candidates
- 6.2.2.1 Determine recruitment methods
- 6.2.2.2 Perform recruiting activities/events
- 6.2.2.3 Manage recruitment vendors
- 6.2.3 Screen and select candidates
- 6.2.3.1 Identify and deploy candidate selection tools
- 6.2.3.2 Interview candidates
- 6.2.3.3 Test candidates
- 6.2.3.4 Select and reject candidates
- 6.2.4 Manage preplacement verification
- 6.2.4.1 Complete candidate background information
- 6.2.4.2 Conduct background checks
- 6.2.4.3 Recommend/not recommend candidate
- 6.2.5 Manage new hire/re-hire
- 6.2.5.1 Draw up and make offer
- 6.2.5.2 Negotiate offer
- 6.2.5.3 Hire candidate
- 6.2.6 Track candidates
- 6.2.6.1 Create applicant record
- 6.2.6.2 Manage/track applicant data
- 6.2.6.3 Archive and retain records of non-hires
Reminder: Please answer all questions
consistently from the perspective of the business entity respondent and
from the same time period (the 12-month period for which your business
entity will be providing data in this survey). |
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66.0010 Of your business entity's total number of HR FTEs, what was the number of full-time equivalents
(FTEs) employed to perform the "recruit, source, and select"
process group for your business entity? (Fill in for each column; use
decimals if needed.) |
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66.0020 Of the total annual cost of your business entity's HR
function, what costs are associated with the "recruit, source, and select"
process group? |
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66.0030 For the "recruit, source, and select" process group, what
was the approximate allocation of total annual internal costs (question
66.0020a) across the following cost categories? |
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66.0040 What is the percentage split of how "recruit, source, and
select" services are delivered to the business by the following? (Must
total 100%.) |
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66.0050 Which, if any, self-service models have
been implemented by your business entity for the "recruit, source, and
select" process group? (Select all that apply.) |
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Employee Self-Service (ESS) |
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Manager Self-Service (MSS) |
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No self-service model
implemented |
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66.0060 Which of the following systems does your
business entity utilize to support the process group "recruit, source and
select"? (Select all that apply.) |
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Meta4/Cyborg |
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HR Access |
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SAP |
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Rebus/Peterborough |
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Lawson |
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Oracle (includes
Peoplesoft, J.D. Edwards and other Oracle products) |
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CHRIS |
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Micropay/Ingenuity |
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Taleo |
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Internally
developed |
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Spreadsheets
(Excel or equivalent) |
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Outsourced to
external vendor |
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Other |
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If you selected "Other," please specify.
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66.0070 How does HR ensure that its recruiting and
staffing efforts for the business entity link to business management's
talent needs? (Select all that apply.) |
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Formal needs
assessment with business management |
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Performance
evaluation after placement |
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Collection and
analysis of HR metrics such as turnover and retention in the business
units |
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Informal
conversations with business management |
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Surveys of business
management's recruiting and staffing needs |
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Work force or HR
planning |
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Other |
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If you selected "Other," please specify.
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66.0080 To what extent is your business entity able
to quickly and effectively modify staffing levels to meet changing
business demand? (Select only one.) |
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Our entity is limited in
its ability to modify staffing levels. |
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Our entity has some
flexibility to modify staffing levels. |
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Our entity proactively
anticipates and modifies staffing levels ahead of market demand. |
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66.0090 Which of the following sourcing channels
does your business entity use to source candidates? (Select all that
apply.) |
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Job boards |
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Employee
referrals |
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Search
firms/recruitment outsourcers |
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Internal
recruiters |
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Contract
recruiters |
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Internet
recruiting |
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College/university
recruiting |
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Technical
schools/technical colleges |
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Labor unions |
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Trade and
professional associations |
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Private employment
agencies |
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Temporary
agencies |
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Job fairs/open
houses/hospitality suites |
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Other |
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If you selected "Other," please specify.
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66.0100 What was the number of new hires for your business entity?
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66.0110 What percentage of new hires were recruited from the
following geographic areas? (Must total 100%) |
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66.0120 What was the job offer acceptance rate for your business entity? |
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66.0130 For the past three years, please estimate the average
percentage of management positions filled by internal promotion versus
external recruitment at your business entity. |
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66.0140 What is your business entity's average cycle time in days
for the following sourcing processes? If you do not track a sourcing
process, leave the field blank. |
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66.0150 On average, how much time (in days) is spent
negotiating each offer package for the following staff levels? |
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66.0160 Which of the following formal programs has
your business entity implemented to accelerate the inclusion and
organizational effectiveness of new hires? (Select all that
apply.) |
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Onboarding |
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Mentoring |
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Coaching |
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Other |
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If you selected "Other," please specify.
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66.0170 Of all senior management/executive
employees who joined your business entity in the 12 month period for which
you are providing data, what percentage are still within the business
entity?
% |
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66.0180 Of all middle management/specialist
employees who joined your business entity in the 12 month period for which
you are providing data, what percentage are still within the business
entity?
% |
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66.0190 Of all operational worker/office staff
employees who joined your business entity in the 12 month period for which
you are providing data, what percentage are still within the business
entity?
% |
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66.0200 Which of the following measures do you use
for evaluating your recruitment and selection process? (Select all that
apply.) |
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Quality of new
hires |
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Candidates by
source |
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Cycle time |
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Voluntary turnover of
new hires |
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Online application
rate |
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Number of candidates
per position |
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Cost per hire |
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Other |
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Do not evaluate |
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If you selected "Other," please specify.
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66.0210 Which of the following does your business
entity use for evaluating the quality of a new hire? (Select all that
apply.) |
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Hiring manager
surveys |
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Performance
reviews |
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Employee
surveys |
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Time to
contribution |
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Workload per
employee |
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Turnover |
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Number of training
hours per employee |
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Other |
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Do not evaluate the
quality of new hires |
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If you selected "Other," please specify.
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66.0220 Does your business entity measure new hire
satisfaction with the recruiting experience? |
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Yes |
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No |
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66.0225 If yes, what was the latest captured
satisfaction rate of new hires with the recruiting experience?
% |
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66.0230 What percentage of new hires originated
from internal employee referrals?
% |
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66.0240 How many routine inquiries do you receive
each month for the process group "recruit, source, and select" employees?
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66.0250 How many non-routine inquiries do you
receive each month for the process group "recruit, source, and select"
employees?
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66.0260 For the inquiries you receive each month
(questions 66.0240 and 66.0250), what percentage are received via
e-mail?
% |
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66.0270 For the inquiries you receive each month
(questions 66.0240 and 66.0250), what percentage are received via
phone?
% |
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66.0280 For the inquiries you receive each month
(questions 66.0240 and 66.0250), what percentage are received via
face-to-face?
% |
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66.0290 For the inquiries you receive each month
(questions 66.0240 and 66.0250), what percentage are received via
channels other than e-mail, phone and face-to-face interaction?
% |
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66.0300 What is the average response time (in
hours) for a routine inquiry regarding the process group "recruit,
source, and select"?
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66.0310 What is the average response time (in
hours) for a non-routine inquiry regarding the process group "recruit,
source, and select"?
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66.0320 Thinking about your entire "recruit,
source, and select" operation, what do you see as the key operational
practices or management techniques that contribute to your organization's
success, if any? Please list the top three.
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66.0330 What additional "recruit, source, and
select" measures would you like to see included in future reports? For a
list of current measures, click here. |
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66.0340 Please indicate whether your organization
would like to discuss the benchmarking results to learn more about reasons
for possible performance gaps. |
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Yes |
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No |
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